Equipment & Service Resource Hub
This heating equipment, service, and maintenance resource hub shares knowledge about the different types of heating systems, benefits of a service plan and routine maintenance, efficiency improvements and more. Whether you're troubleshooting an issue, planning an upgrade, or looking to keep your system running at its best, start here for trusted guidance on home heating comfort and performance.
Equipment & Service FAQs
Yes, we offer two service plan options: EasyComfort and SharePlus. For aging heating systems, our EasyComfort Service Plan provides extra peace of mind — if something goes wrong, we’ll cover 100% of the cost for most parts and labor. With our SharePlus Service Plan, we cover 50% of the cost for most parts and labor. Each plan includes a free annual tune-up, 24/7 service for no-heat and no-hot-water emergencies, and lower repair costs when issues arise. Whether your system is brand new or has been keeping you warm for years, we’ve got you covered.
The simplest way to tell is to look at how heat reaches the living spaces in your home. If you have vents or registers in your floors, walls, or ceilings and air blows through them when the heat runs, you likely have a furnace. If you have radiators, baseboard heaters, or in-floor radiant heat, you probably have a boiler.
Both systems can be highly effective when properly sized, installed, and maintained, and both are common throughout New England homes. One of our heating experts will be happy to help if you're unsure about your current setup.
Most heating equipment should be professionally serviced at least once a year. Annual maintenance is typically scheduled in late spring or summer — before the heating season begins and before service schedules fill up — so that any issues can be identified and addressed before you need the system running at full capacity.
Consistent annual service is one of the best habits a homeowner can build when it comes to heating system reliability. At Dead River Company we offer service plans designed to make it easy to stay on a regular schedule without having to remember to call each year.
The best time to think about heating system replacement is before you're in an emergency situation with no heat and limited time to make decisions. If your system is older or has been requiring more frequent service, it's worth scheduling a professional evaluation to understand its current condition and remaining useful life. Getting an estimate for replacement equipment, even if you don't act on it right away, gives you time to evaluate options, compare efficiency ratings, explore financing, and look into available rebates or tax credits.
