Once your account is set up, Dead River Company will coordinate your initial fuel delivery and help make sure your home is ready for safe, reliable service. The process may vary slightly depending on your fuel type, equipment, and whether you’re a new homeowner or switching providers.
Before your first delivery, we may need to:
- Set up your customer account and verify contact information
- Review your equipment and tank setup
- Perform a safety inspection or leak check, if required
- Confirm tank ownership and delivery access
- Schedule your first fuel delivery
For propane customers, someone may need to be home for the initial delivery and system startup to ensure everything is operating safely. Our team will let you know ahead of time if an appointment is required.
Have questions about getting started? Call us 855-317-4837 to speak with a local Dead River Company expert.
