About EasyPAY

EasyPAY Phone App

EasyPAY Online Bill Presentment and Payment Service

Online, over the phone or in person, we make it easy to do business with us.

Dead River Company is committed to customer service excellence—whether in person, over the phone or online. With EasyPAY’s mobile-friendly platform, you can easily access your statements and invoices from anywhere, from any device, and safely pay your bills when it’s most convenient for you.

EasyPAY allows you to:

• Manage your statements and invoices online, as well as pay from these documents
• Sign up for EasyPAY email and text notifications
• In addition to paying documents online, you can also make an online payment on your account at any time and in any amount
• Set up automatic monthly budget payments for an EasyCAP, Fixed Price Budget or Equal Payment Plan
• File paid statements and invoices online
• Receive an email or text notification when a new statement or invoice is available online
• Receive an email or text confirmation when a payment is made
• Elect to go paperless and stop receiving bills in the mail

Sign up is easy! Click here to establish your EasyPAY account.

How do I sign up to pay my bill online? 

Enrollment takes just a few minutes and can be completed in just 4 easy steps:

  1. Please have available your most recent Dead River Company statement or invoice; your bank, credit or debit card account information, and your preferred email address.
  2. From any page of Dead River Company's website, click on the EasyPAY "Sign Up" link.
  3. Complete the "EasyPAY Online Account" form and then click "Submit".
  4. Shortly after clicking "Submit," you will receive an account opening confirmation email. It will be sent to the email address you submitted as part of the EasyPAY Online Account opening form. Please click on the link in the email to confirm your email address. Once the email address is confirmed, you can then log on to EasyPAY.

For Customers with Multiple Account Numbers: Once you have clicked on the link in the confirmation email and have logged onto your EasyPAY account, you can then add additional account numbers to your EasyPAY account.

When will my EasyPAY log in information (Email address and Password) be activated?

Shortly after submitting your EasyPAY Online Account form, you will receive an account opening confirmation email. It will be sent to the email address you submitted as part of the account opening form. To activate your online account click on the link in the email. Once your email address is confirmed, you can log on to EasyPAY.

When can I start making online payments?

Once you've clicked through on the link in the EasyPAY Online Account Opening Confirmation email, and log onto your EasyPAY account, you can start making payments as soon as you have a statement or invoice that's due.

If you're a new Dead River Company customer, you will be able to enroll in EasyPAY upon receiving your first (paper) statement or invoice. Once your EasyPAY account is established, you will be able to log on and make payments online.

If I sign up for EasyPAY will I continue to receive a paper bill in the mail?

Yes, you will continue to receive a paper bill in the mail, unless you request to "go paperless". When you set-up your EasyPAY account, you have the option of choosing Paperless Invoices and Statements, which are electronic versions of the documents you receive by mail. We'll send you an email or text notification to let you know when a new document is available to view and pay online.

How do I sign up to receive EasyPAY notifications via text message?

Once you’ve logged on to your EasyPAY account, click "Preferences" and then "Notifications". Here you can decide how you’d like to receive each type of notification.

How do I inactivate my EasyPAY account?

Please call our Customer Relationship Center at 1-855-317-4837. A representative is available to assist you Monday through Friday, 8AM to 5PM.

What happens to automatic payments if I cancel my EasyPAY account?

At the time you cancel your EasyPAY account, please discuss payment options with your Customer Service Representative.

Why can’t I see my current account balance?

Presently, EasyPAY does not present account balances or transactional history. EasyPAY provides a secure and convenient way to view your Dead River Company bills online, as well as pay the documents.