Here are some of the steps Dead River Company is taking to help keep our employees, customers and communities safe:

Interacting with Customers

• When interacting with customers in-person, our employees will wear face coverings and maintain a social distance of at least 6 feet. This includes when in one of our offices, as well as in or around a customer’s home or business.

Employees

• Any employee showing any signs of illness will be either asked to stay home or will be sent home.

Offices & Company Vehicles

• To allow for social distancing, we are limiting the number of customers in an office at any one time.
• Sneeze guards and/or partitions are used in offices.
• Customers are asked to wear a face covering when entering the office and keep socially distanced.
• ​Offices and company vehicles are routinely sanitized.

Service Appointments

• At the time a service appointment is schedule and/or confirmed, we will ask our customers a few screening questions.

Deliveries

• We will be maintaining our regular delivery schedule.

Customer Communications & Tools

• Operational updates will be communicated to customers via email, as well as our social media platforms – Facebook and Instagram.

• Customers can use MyAccount to make payments, check balances, view statements and invoices, and will call customers can order and pay online for a fuel delivery.