
Here are some of the steps Dead River Company is taking to help keep our employees, customers and communities safe:
Interacting with Customers
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When interacting with customers in-person, our employees will wear face coverings and maintain a social distance of at least 6 feet. This includes when in one of our offices, as well as in or around a customer’s home or business.
Employees
Offices & Company Vehicles
- To allow for social distancing, we are limiting the number of customers in an office at any one time.
- Sneeze guards and/or partitions are used in offices.
- Customers are asked to wear a face covering when entering the office and keep socially distanced.
- Offices and company vehicles are routinely sanitized.
Service Appointments
- At the time a service appointment is schedule and/or confirmed, we will ask our customers a few screening questions.
Deliveries
- We will be maintaining our regular delivery schedule.
Customer Communications & Tools
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Operational updates will be communicated to customers via email, as well as our social media platforms – Facebook and Instagram.
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Customers can use MyAccount to make payments, check balances, view statements and invoices, and will call customers can order and pay online for a fuel delivery.