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Service Plans

Options with comfort and your home's efficiency in mind

In a New England home, the typical heating system runs more than 1,000 hours every heating season. Like any mechanical system, it needs regular maintenance to run at its best. This assures dependability and efficiency. Whether you have a heating system fueled by heating oil, propane, or kerosene, the most cost-effective way to ensure you receive the most value for your home heating dollar is to enroll in a Dead River Company Service Plan. All of our plans guarantee responsive 24-hour emergency service. Every Dead River Company licensed technician is committed to serving you with great skill and expertise.

 
  Presidential
Service Plan
EasyComfort
Service Plan
SharePlus
Service Plan
Includes full replacement of like heating unit at no additional cost X    
Covers the cost of most service parts and labor X X  
Covers the cost of an annual tune-up X X X
24-Hour responsive emergency service X X X
Available as a space heater or water heater plan     X
Divides the cost of most service parts and labor evenly with
Dead River Company
    X
Can add TankSure Program with up to $1,800 tank replacement
warranty
X X X
Include in an eleven-month budget plan for approximately: $36 per month
including TankSure
$30 per month
including TankSure
$23 per month
Including TankSure

What goes into service appointment billing?
Think of heating equipment servicing like servicing your car. What is done at the time of the appointment is different and so is the billing, which will vary depending upon the type of work done, the parts used and the amount of time it took to complete the work.
 
At Dead River Company, the following charges can be found on your service invoice: 
  • One way travel charge for all customers.
  • Each appointment has a minimum charge of 1 hour (travel is included in this hour) at the regular daytime rate.
  • If the appointment exceeds 1 hour, we will bill to the nearest minute at the regular daytime rate.
  • Service supplies charge includes supplies used in the process of servicing equipment, this is in addition to equipment parts.
  • After-hours rates are 1.5x the regular day-time rate.

For a service quote, please contact your local office.
 
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